Dream Deals – Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to the Dream Deals website
• Registered Customers / Property Buyers
• Builders / Developers
• Agents & Channel Partners
• Internal Admin & Support Users

It applies to all personal and business data collected through the Platform, integrations, and communications.

2. Information We Collect

2.1 Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Location (city, country)
• Account login credentials
• Communication preferences

2.2 Business Information

For Builders, Agents, and Partners:

• Company name
• Business address
• Registration details (e.g., RERA, licenses)
• Tax information (if applicable)
• Profile and branding details

2.3 Property & Listing Information

• Property descriptions, images, pricing, availability
• Approval details and project metadata
• Amenities, specifications, and location data

2.4 Lead & Interaction Data

• Property inquiries and lead submissions
• Site visit requests
• Communication logs and timestamps
• CRM lead identifiers (e.g., HubSpot)

2.5 Technical & Usage Data

• IP address
• Device and browser type
• App usage data
• Log files and cookies

3. How We Use Your Information

We use collected data to:

• Operate and improve the Dream Deals Platform
• Create and manage user accounts
• Facilitate property discovery and lead sharing
• Enable communication between buyers and partners
• Integrate with CRM, analytics, and support systems
• Enforce platform rules and prevent fraud
• Comply with legal and regulatory obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

We process data based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal and regulatory requirements

Users may withdraw consent where applicable.

5. Data Sharing & Disclosure

We may share data with:

• Builders, Agents, or Channel Partners relevant to your inquiry
• CRM platforms (e.g., HubSpot)
• Cloud infrastructure and hosting providers
• Analytics, monitoring, and security service providers
• Legal authorities when required by law

All third parties are required to maintain appropriate data protection standards.

6. International Data Transfers

Dream Deals operates across multiple regions. Your data may be processed or stored in countries outside your own, including India, UAE, and the United States.

We ensure appropriate safeguards are in place for cross-border data transfers.

7. Data Retention

We retain personal and business data:

• As long as your account is active
• As required to fulfill contractual and legal obligations
• For audit, dispute resolution, and compliance purposes

Data may be anonymized or deleted upon request, subject to legal requirements.

8. Cookies & Tracking Technologies

Dream Deals uses cookies and similar technologies to:

• Improve user experience
• Analyze platform performance
• Enable essential functionality

You may manage cookie preferences through your browser settings.

9. Data Security

We implement reasonable technical and organizational measures, including:

• Access controls
• Encryption (where applicable)
• Secure hosting environments
• Monitoring and logging

However, no system is completely secure, and we cannot guarantee absolute security.

10. User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Restrict or object to processing
• Withdraw consent

Requests can be submitted via the contact details below.

11. Children's Privacy

Dream Deals is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Third-Party Links & Integrations

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the Platform after changes constitutes acceptance.

14. Contact Us

For questions, data requests, or concerns related to privacy:

Dream Deals – Privacy Team

• Email: support@dreamdeals.com
• Website: www.dreamdeals.com